BandTech Telecommunications

AC-EXS®

The Participant plays the role of an HR Manager in BandTech Telecommunications who is due to meet with an HR Assistant who is one of their direct reports. The HR Assistant has responsibility for a number of tasks, which include sending out joining instructions and filling places on courses. It has become apparent that various aspects of this have not been fulfilled and the Assistant has been the subject of some complaints which can be viewed by the Participant prior to the meeting. It is therefore down to the Participant to tackle these issues and to persuade the HR Assistant to deliver on all such matters in future.

• Code: AR-I-BTT
• Work environment: One 2 One
• Category: C - First-Line Management

Exercise Timings & Criteria